Initial Business Response / (1000, 7, 2) */ Digital River, Inc("DR") is in receipt of a complaint from a customer regarding the customer's purchase of a productThe complaint states that the customer believes they ordered an item, which was out of stock and subsequently have not received their productAs such, the customer requests that the product be delivered to them By way of reference, DR provides outsourced ecommerce reselling services to product manufacturers and developers to assist them in selling their products on the internet DR customer service has been unable to locate any orders with the information provided by the customerDR asks that the customer provide further information regarding this order, including: the original order number and email address under which the order was placedOnce the order can be located, DR would be happy to refund the customer for the renewal price DR apologizes for any inconvenience experienced by the customer Sincerely, Digital River, Inc
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